Sunday's & Business

Optimizing VoIP Phones

BY
October 29, 2023
2
minute read

Happy Sunday! Welcome back to SUNDAYS & BUSINESS. This week features Rebecca Lemmer Vice President at Compu-Phone Voice and Data, Inc., with three easy-to-implement tips on Optimizing VoIP Phones.

Internet Reliability

Voice over IP (VoIP) phones ride over the internet. It is important to choose a reliable internet circuit to ensure the best voice quality. A slow internet connection will cause static and garbling. An unsteady connection will cause call dropping.

Network Consideration

IP phones are vulnerable to hacking. A proper firewall is imperative for protection. On a simple level, hacking can present itself as a constant ringing to the phone. On a larger scale, phones can be set to call forward internationally.

Redundancy

Many VoIP providers run their systems off DIY servers in their basements (no exaggeration). Before you sign off on VoIP phone service verify that your provider is set up properly in a data center with redundancy in case of failure.

We hope you found this week’s episode insightful and helpful.

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Have a successful week ahead!